🔒 Your personal data is protected 256-bit SSL at myan99 – bank-level security 🛡️ myan99 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) 📵 myan99 will never sell or share your data with third parties 💳 Secure deposits via Touch 'n Go, GrabPay, DuitNow & FPX – no card data stored 👁️ You have the right to access, amend and delete your personal data at myan99 at any time 🔒 Your personal data is protected 256-bit SSL at myan99 – bank-level security 🛡️ myan99 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) 📵 myan99 will never sell or share your data with third parties 💳 Secure deposits via Touch 'n Go, GrabPay, DuitNow & FPX – no card data stored 👁️ You have the right to access, amend and delete your personal data at myan99 at any time
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Myan99 Privacy Policy – How We Protect the Personal Data of Malaysian Players

For myan99, privacy is more than a legal obligation – it is part of how we respect our players. This document clearly sets out what data we collect, why it is needed, how it is protected, and what rights you have as a player when it comes to controlling your personal information.

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Privacy Policy Contents
1. Data We Collect 2. How We Use Your Data 3. Data Sharing 4. Data Security 5. Cookies & Tracking 6. Your Privacy Rights

Last updated: 1 January 2026

Myan99's Privacy Commitment

Six core principles that guide how myan99 manages and protects the personal data of Malaysian players.

256-bit SSL Encryption

All data transmitted between your device and myan99's servers is encrypted using 256-bit SSL technology – the same security standard used by Malaysia's leading banks such as Maybank and CIMB. No third party can intercept or read your communications with the myan99 platform.

Data Is Not Sold to Anyone

Myan99 does not sell, rent, or trade players' personal data to any third party for marketing or any other purpose. Your data is collected solely to keep the platform running and to deliver a better gaming experience for you – not to be used as a commercial commodity.

Malaysia PDPA Compliance

Myan99 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of personal data collection, processing, and storage. This means you have legally protected rights over your data, and myan99 is responsible for ensuring those rights are upheld.

Payment Information Is Not Stored

Myan99 does not store your full e-wallet or online banking account details. All transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX are processed directly by the respective payment providers with end-to-end encryption. myan99 only receives confirmation of a successful transaction.

Your Data, Your Control

You may review, amend, or request deletion of your personal data at any time by contacting the myan99 team. Data review requests are processed within 14 business days. You may also opt out of marketing communications without affecting your account's functionality.

Defined Data Retention Periods

Myan99 does not retain your personal data indefinitely. Transaction data and game records are kept for six years in accordance with legal requirements. Marketing data and communication preferences are retained only for as long as your account remains active. Once an account is closed, data that is not required to be kept by law will be deleted within 90 days.

Contents
Last Updated: 1 January 2026  |  Applies to all myan99 platform users

This Privacy Policy explains how myan99 (operating at https://myan99.online) collects, uses, stores and protects your personal data as a user of our platform. This document is written to ensure all Malaysian players can understand it clearly without needing legal assistance.

By using the myan99 platform – whether registering an account, making a deposit via Touch 'n Go or GrabPay, or simply browsing our website – you agree to the terms of this Privacy Policy. If you do not agree, please stop using the platform and contact us to have any collected data removed.

1

Personal Data We Collect

Myan99 collects your personal data through two main channels – information you provide directly when registering and using the platform, and information collected automatically as you browse our platform.

Data you provide directly:

  • Registration information: Full name, Malaysian phone number, active email address and date of birth when creating a myan99 account.
  • Identity verification (KYC): A copy of your MyKad or other identity document, bank statement or proof of address – collected when required for identity verification purposes prior to the first withdrawal or during security reviews.
  • Payment information: E-wallet account numbers (Touch 'n Go, GrabPay, Boost, ShopeePay) or online banking account details for the sole purpose of processing deposit and withdrawal transactions. myan99 does not store your payment password or PIN.
  • Communications: Records of correspondence with the myan99 support team via email at support@myan99.online or through the platform's live chat.

Data collected automatically:

  • Technical data: IP address, web browser type, device operating system, screen resolution and device ID.
  • Usage data: Pages visited, games played, session duration, bets placed and game outcomes.
  • Location data: General location information based on IP address for geographic verification and fraud prevention purposes. myan99 does not access your device's GPS or precise location.

Important Note: myan99 only collects data that is strictly necessary to operate the platform's services. We follow a "data minimisation" principle – meaning if a piece of data is not needed, we do not collect it. You are not required to provide your passport number or tax information unless specifically requested for legal compliance purposes.

2

How myan99 Uses Your Data

Myan99 uses the personal data collected solely for the following purposes:

Account Management: Processing registrations, verifying identity, managing logins and enabling access to all myan99 platform features including deposits, withdrawals and gameplay.
Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as managing withdrawals of winnings to your account. Transaction records are retained for audit and legal compliance purposes.
Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, multi-account usage and system exploitation. Usage and technical data are analysed by automated systems and the myan99 security team for these purposes.
Customer Support: Managing enquiries, complaints and support requests submitted to the myan99 support team. Communication records are retained to ensure service continuity and dispute resolution.
Platform Communications: Sending important account-related notifications – including transaction confirmations, security alerts and policy updates. With your consent, myan99 also sends relevant promotional information and bonus offers via email or in-platform notifications.
Platform Improvements: Anonymised usage data is used to analyse usage patterns, identify technical issues and continually improve the design and performance of the myan99 platform. This analysis is carried out on aggregated data without identifying individual users.

Marketing: myan99 will not use your data for third-party advertising. Marketing communications from myan99 itself will only be sent if you have given your consent during registration or through the communication preferences in your account settings. You may unsubscribe from promotional emails at any time via the unsubscribe link included in every email we send.

3

Data Sharing with Third Parties

Myan99 does not sell, rent or disclose your personal data to third parties for their own marketing purposes. However, there are limited situations where myan99 needs to share your data with other parties to keep the platform running:

Third Parties Data Shared Purpose
Payment Providers (Touch 'n Go, GrabPay, DuitNow, FPX) Payment account information, transaction amounts Processing deposits & withdrawals
Game Providers (Live Casino Studios) Player ID, game balance, betting records Operating live games
Cloud Infrastructure Provider Encrypted platform data Secure hosting & data storage
Anti-Fraud Services IP address, device data, transaction patterns Fraud detection & prevention
Malaysian Authorities Data requested under legal obligation Legal compliance & investigations

All third-party providers working with myan99 are bound by strict confidentiality agreements and are only permitted to use shared data for the specified purposes. myan99 ensures that all third-party partners comply with data security standards that are equivalent to or higher than those myan99 itself upholds.

Legal Provision: In situations where myan99 is legally required to disclose player data – such as by court order, criminal investigation or financial compliance obligations – we will comply with those requirements. myan99 will notify the relevant player of any such disclosure where permitted by law to do so.

4

Data Security at myan99

Data security is a core priority in myan99's operations. We implement multiple layers of technical and organisational security measures to protect your personal data against unauthorised access, loss, misuse, or alteration.

256-bit SSL Encryption: All communications between your browser and myan99's servers are encrypted using TLS 1.3 protocol with 256-bit keys. This means data in transit – including login credentials and transaction details – cannot be read even if intercepted.
Secure Servers & Backups: myan99's data is stored in high-grade data centres with strict physical access controls, uninterrupted power systems, and regular data backups. Only authorised technical personnel have access to production servers.
Two-Factor Authentication (2FA): Players can enable 2FA on their myan99 account for an added layer of security. Once activated, any new login from an unfamiliar device or location will require verification via a one-time OTP code sent to the registered phone number.
Continuous Monitoring: myan99's security monitoring system operates 24/7 to detect any suspicious or unusual activity on player accounts. Any anomalies will trigger a manual review by our security team before any action is taken.
Internal Access Controls: myan99 staff access to player data is restricted on a need-to-know basis. Only personnel who require the data to perform their role – such as the customer support or finance teams – are granted appropriate access, and all access is logged for audit purposes.

In the Event of a Data Breach: While myan99 takes all reasonable steps to protect your data, no system can be guaranteed 100% secure. In the event of a data breach that materially affects your personal information, myan99 will notify affected players within the timeframe required by applicable law and take immediate steps to contain and remediate the situation.

5

Cookies & Tracking Technologies

Myan99 uses cookies and similar tracking technologies to keep the platform running properly and to deliver a better user experience. Below are the types of cookies we use:

Cookie Types Purpose Duration Can Be Disabled?
Important Login sessions, security, language preferences Session No – the platform will not function
Functional Remembers table preferences and game settings 30 days Yes – with loss of certain features
Analytics Traffic analysis & user behaviour (anonymised) 12 months Yes – via browser settings

You can manage cookies through your web browser settings. Most modern browsers – including Chrome, Firefox, Safari and Edge – allow you to view, delete and block cookies. Please note, however, that disabling essential cookies will affect the functionality of the myan99 platform and you may be unable to log in or use the games properly.

Myan99 does not use third-party tracking pixels for advertising or share analytics data with ad networks. All analytics we conduct are solely for internal platform improvement purposes.

6

Your Privacy Rights as a myan99 Player

As a myan99 player subject to Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:

Right of Access

You may request a copy of all personal data that myan99 holds about you. Requests will be processed within 14 working days.

Right to Correction

If any of your data is inaccurate or incomplete, you may request a correction at any time through your account settings or by contacting our support team.

Right to Erasure

You may request deletion of your personal data after closing your account, subject to legal requirements for financial record retention.

Right to Restrict Processing

You may request that myan99 restrict how your data is processed in certain situations – for example, while a dispute regarding data accuracy is ongoing.

Right to Data Portability

You can request your data in a machine-readable format (such as JSON or CSV) for transfer to another service if you wish.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.

To exercise any of the above rights, please contact the myan99 team by email at support@myan99.online with the subject line "Privacy Rights Request" or via the in-platform live chat. Include your account number and specify the right you wish to exercise. All requests will be responded to within 14 business days.

7

Children's Data Protection

The myan99 platform is strictly for adults aged 18 and above. myan99 does not knowingly collect any personal data from individuals under the age of 18.

All account applicants are required to verify their age during registration. If myan99 determines that personal data has been collected from an individual under 18 years of age – whether through inaccurate information provided by the applicant or through the KYC review process – the account in question will be closed immediately and all associated data will be deleted at the earliest opportunity.

Parents & Guardians: If you suspect that someone under 18 in your care has used the myan99 platform, please contact us immediately at support@myan99.online. We will take prompt action to close the account in question and delete all associated data at no charge and with no conditions.

8

Cross-Border Data Transfers

As a platform operating in a global digital environment, some of your personal data may be stored or processed on servers or systems located outside Malaysia – particularly where cloud infrastructure providers and international live casino game studios that myan99 partners with are involved.

In all cases of cross-border data transfers, myan99 ensures:

  • The data recipient provider is contractually bound by a data protection agreement that sets protection standards equivalent to Malaysia's PDPA requirements.
  • Data is encrypted in transit using internationally recognised security protocols.
  • Access to Malaysian players' personal data is restricted to staff who genuinely need it.
  • Providers are required to notify myan99 immediately should any security incident involving player data occur.

Myan99 does not transfer data to countries that lack an adequate level of data protection without the appropriate contractual safeguards in place.

9

Changes to This Privacy Policy

Myan99 reserves the right to update this Privacy Policy from time to time to reflect changes in our data collection practices, new legal requirements, or improvements in how we manage player privacy. The "Last Updated" date at the top of this page will always be revised to reflect the current version of the document.

For material changes to the Privacy Policy – particularly those affecting player rights or how data is used in a significant way – myan99 will notify players via:

  • A notification displayed upon your next login to the myan99 platform.
  • An email sent to the address registered to your account, with at least 14 days' notice before any changes take effect.

Continued use of the myan99 platform after the effective date of any changes will be considered your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and request deletion of your data before they take effect.

10

Contact Us About Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or how myan99 handles your personal data, please contact us through the following channels:

Privacy Email: support@myan99.online – for written requests relating to privacy rights, data review or personal data protection complaints. Use the subject line "Privacy Enquiry" to ensure it is directed to the right team. Response time: within 2 business days.
24/7 Live Chat: Available directly within the myan99 platform for general privacy enquiries. Our support team operates in both Malay and English, with an average response time of under 3 minutes.

For formal complaints relating to privacy rights violations under Malaysia's PDPA, you may also refer to the Department of Personal Data Protection (JPDP) Malaysia, which operates under the Ministry of Communications and Digital. myan99 will cooperate fully with any JPDP investigation if required.

FAQ – myan99 Privacy Policy

Answers to the most frequently asked questions about privacy and data protection at myan99.

No. myan99 does not store your full e-wallet account details or online banking passwords. When you make a deposit or withdrawal via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow or FPX, you are redirected to the payment provider's own interface, where the transaction is processed directly by them using their own security systems. myan99 only receives confirmation that a transaction was successful or failed, along with a transaction ID for record-keeping purposes. Your sensitive payment account details never pass through myan99's systems.

Yes, you have the right to request deletion of your personal data. However, this right is subject to legal limitations – myan99 is required under Malaysian financial law to retain transaction and account records for a prescribed period (typically six years) for audit and compliance purposes. Data that has exceeded the mandatory retention period, or data not subject to legal retention requirements, will be deleted within 90 days of receiving a valid request. To submit a deletion request, first close your myan99 account and then contact support@myan99.online with the subject line "Data Deletion Request".

myan99 uses multiple layers of protection for your account. On the technical side – all communications are encrypted with 256-bit SSL, the system detects logins from new locations or devices and will prompt for additional verification, and unusual activity triggers a security review. You can also enable two-factor authentication (2FA) in your account settings for extra protection. On the operational side – myan99 will never ask for your password via email or chat. If you receive such a message, it is a fraudulent attempt and does not come from myan99. If you suspect your account has been accessed without your authorisation, change your password immediately and contact the myan99 support team.

Not at all. myan99 does not share, sell, or trade players' personal data with any other betting platform, marketing company, or data broker. Your data is collected and used solely to operate the myan99 platform and to provide you with a better gaming experience. The only circumstances in which myan99 shares data are with service providers that enable the platform to function – such as payment and infrastructure providers – all of whom are bound by strict confidentiality agreements, and with authorities when required by law.

If you suspect that your personal data associated with your myan99 account has been compromised or misused, please take the following steps immediately: First, change your myan99 account password and enable 2FA if you have not already done so. Second, contact the myan99 support team via live chat or email at support@myan99.online and report your concerns in detail – including what you observed, when it occurred, and any other relevant information. Our security team will investigate promptly. If you believe the breach originated from myan99's end, you also have the right to report the matter to Malaysia's Department of Personal Data Protection (JPDP) for further action.
Myan99's Privacy Commitment to Malaysian Players

Myan99 takes our responsibility as the custodian of your personal data seriously. This Privacy Policy is more than a legal document – it is our commitment to every Malaysian player that your data will always be handled with respect, transparency, and security. If you have any privacy concerns or questions, our inbox at support@myan99.online is always open. For more information about your rights and responsibilities, please also read Terms & Conditions us.

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Your Data is Safe at myan99 – Register & Start Playing Today

Now that you know how myan99 protects your privacy, join the growing community of Malaysian players who game with confidence. Register for free, make a minimum deposit of RM10 via Touch 'n Go or GrabPay, and enjoy Live Casino, poker, baccarat, roulette, and Sports Betting – all with your privacy fully protected.

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